A palliative care support and training network was developed in a relatively isolated country area of the Barossa Valley in South Australia. The project was intended to help palliative care workers, volunteers, home carers, and others work collaboratively as a team (holistic model) for the purposes of mutually supporting, sharing information and learning experiences, and empowering each other to improve the quality of palliative care services in all settings. Stages of development included the following: selection of group leaders centered on the local hospitals; briefing of group leaders regarding their role, development of local support network, and sustaining of motivation and commitment from the group members; group leader meetings, the first face to face and the others at teleconferences; information exchange and learning program based on local needs and requests using interactive video conference facilities of Technical and Further Education institutions; development of learning resources/learning library; and formative evaluation. An independent evaluation found that the most successful outcome of the action research was the way in which the hierarchical nature of the professional structures within hospitals and between hospitals and nursing homes was addressed at the video conferences. (Appendixes to the report include the outline proposal, short reports on project progress, and a list of participants. Contains 44 references.) (YLB)