An overview is provided of Arapahoe Community College's (ACC's) efforts to improve undergraduate education and the success of those efforts. After outlining changes made in the transfer, vocational education, and developmental studies programs, the report identifies new strategies that have been adopted to disseminate information about accountability and briefly highlights minority student enrollment increases. The next section of the report presents data and recommendations concerning: licensure and certification exam pass rates and student satisfaction measures for vocational education; retention and completion rates; alumni satisfaction with the transfer program; student services evaluation; student satisfaction with the adult eucation program; information on business and industry services; activities to improve multicultural awareness; and efforts to improve the acountability process. Appendices comprise the bulk of the report, providing detailed information on: (1) College Algebra students' scores on the Calculus Readiness Test; (2) instructors' guidelines for Freshman Composition; (3) student responses to journal writing in an Introduction to Literature course; (4) ACC's efforts to promote communication skills across the curriculum; (5) findings from ACC's tracking system for developmental studies and English as a Second Language students; (6) student responses to an experimental Leadership Development course; (7) minority student enrollments; (8) participant satisfaction with vocational and transfer programs and business and industry training, including survey instruments; and (9) retention/persistence and transfer. (ECC)