This instructional guide provides lessons intended to present students with opportunities for building a sense of belonging to a group as well as developing conflict resolution skills. The guide's focus is on developing a positive school climate that enhances intergroup relationships and encourages proactive recognition of potential problems. It also provides suggestions for the management of racial crises, including activity suggestions that can enhance the understanding of the nature of conflicts, conflict resolution, and the management of conflict/crisis situations. The guide is organized into eight sections. The first section provides basic background information, followed by four sections that (1) present a proactive approach to conflict resolution, (2) provide steps to ease racial tension, (3) answers questions on what to do if a racial crisis occurs, and (4) discusses several conflict resolution models. Sections five through seven offer summary information and student lessons on conflict resolution. An appendix provides a draft of a paper by San Diego City School personnel ("Administrative Crisis Response--Denial to Acceptance") focusing on the reactions of principals to intergroup conflicts and intervention strategies. (GLR)