To address the challenges created by increased student diversity, expanding enrollment, and shrinking budgets, Midlands Technical College, in South Carolina, designed a student success program in 1989 to enhance student retention, student satisfaction, and student goal achievement. Key components of the system include: (1) a year-to-year and term-to-term student cohort tracking system; (2) collegewide training in customer service; (3) initiation of student educational plans at college entry; (4) a computer-based intervention and communication system; (5) a growing emphasis on academic advisement; (6) interface of assessment with advisement and orientation; and (7) specific initiatives targeted at at-risk groups. The program was developed with collegewide input from faculty, staff, and students with the specific goals of improving college-wide retention of first-time freshmen by 15%; reducing the attrition of at-risk students by 10%; increasing the use of student services by 15%; and involving all credit students in orientation and advising programs. In fall 1992, 3 years after the program was initiated, fall 1991 and fall 1988 cohorts were compared. Improvements were seen in both fall-to-fall and first-to-second term retention rates. Though the project was initiated with Title III funding, the college intends to absorb all costs of maintaining the program by 1993-94. Information and sample materials on the student tracking, assessment, advisement, orientation, and intervention components are provided. (ECC)