This study examines the perceptions of almost 2,500 external clients of the University of New Mexico College of Education for the purpose of identifying clients' needs and suggestions for change. Focus groups, surveys, and open-ended response formats were used to gather data from all current undergraduate and graduate students as well as alumni since 1980, and New Mexico educators. Areas of high concern for the future were seen to include knowledge and sensitivity to diversity among learners, the problem of increasing poverty, global competition, developing effective educational strategies, and multiple areas associated with educational technology. Clients served by the university were seen to be changing with more students working full time, more adult students, and increasing numbers of minority students. Survey respondents identified several areas of concern, including admissions and advisement procedures, research and inquiry skills, and quality and currency of coursework. Public education leaders in the state underscored the need for the college to develop and implement a coherent program which will insure the supply of capable, highly qualified graduates. They also expressed a need for the college to develop cutting-edge, relevant, high quality programs which will meet the needs of the state's changing and diverse population. (Contains 21 references.) (GLR)