This newsletter feature issue focuses on quality assurance and innovative efforts to enhance service quality for persons with developmental disabilities. Individual articles include: "Redesigning Quality Assurance" (Clarence J. Sundram); "Quality Assurance, Quality Enhancement" (Charlie Lakin et al.); "Challenging Tradition: Measuring Quality by Outcomes" (James Gardner); "Reinventing Quality" (Gary Smith); "CSLA (Community Supported Living Arrangements) and Quality of Life: Balancing Inclusion, Choice, and Protection" (Michael W. Smull); "Quality in Community Residences: Subcommittee Report" (Robert Gettings); "Quality Enhancement: A Commitment in Pennsylvania" (Nancy Thaler); "Quality Assurance for Quality of Life in Utah" (Georgia Baddley); "Continuous Quality Improvement in Oregon" (Darla Wilson et al.); "A Reorientation to Quality Assurance in New York" (Thomas Cuite); "Service Enhancement through Self Examination in Connecticut" (Joseph Harrison-Becker and Dennis Mitchell); "Performance Contracting for Service Quality in Minnesota" (Robert Meyer); "Consumer Monitoring of Services in Oklahoma" (Dennis Bean and John Gajda); "Gathering Quality Relevant Data in Colorado" (Judy Ruth and Lynne Struxness); "Quality through Direct Service Training in Kansas" (Kathleen Olson); "Improving Quality through Parent and Self Advocate Training" (Colleen Wieck and Thomas J. Zirpoli); "Parent Case Management Training Promotes Quality" (Marijo McBride); and "Action Learning for Quality Improvement" (John O'Brien and Connie Lyle O'Brien). Eleven resources are also listed. (DB)