This practicum paper describes a training intervention project that was designed to improve classified employees' personnel selection and problem-solving skills. The project addressed the following personnel issues: legal issues of employment, critical thinking, job analysis, selection style, interviewing techniques, and employee induction. Fifteen head custodians from a Florida school district participated in a 6-week training program to decrease the probability of illegal hiring practices among entry-level managers. Methodology involved a needs assessment survey and pre- and post-test surveys. Upon completion of the program, participants demonstrated a strong growth in their knowledge of personnel selection and problem-solving, and a positive attitude toward the change in personnel-selection process and problem solving. The training program will be extended to other groups, such as personnel administration. Appendices include a trainer's guide, sample memorandums and letters, a certificate of completion, evaluation materials, and program handouts. Eight figures are included. (Contains 38 references.) (LMI)