This report contains a list of 21 contacts and 9 references concerned with workplace literacy programs in the hotel and food service industries. Each listing includes addresses and telephone numbers, prices if applicable, and a brief description of the resource or materials. The materials listed are mostly reports of workplace literacy projects in the hotel and food service industries, and training manuals for conducting such programs. The report also contains a summary of the state of basic skills training in the hotel and food service industries today. Attached is a reprint of the BCEL newsletter for July 1988, containing an article, "Guiding Lights: Policy and Planning," which summarizes the "Workforce 2000" and "Toward a More Perfect Union" reports and their implications for policymakers. (KC)