A description is provided of a program developed at Moraine Valley Community College (MVCC), in Illinois, for providing word processing instruction in the library, including recommendations for program development based on MVCC experience and results from a survey of program participants. The first part of the paper discusses a model development process based on the steps used at MVCC to develop their word processing instruction program. First, instructional objectives were established for the program workshops, including instruction in keyboard function keys, formatting diskettes, and using a spell checking program. Next, an adequate word processing program was chosen and six workshops were scheduled at different day and evening times throughout the semester. Student newspapers, staff newsletters, memos, and posters were used to publicize the workshops and an enrollment form was prepared to avoid overenrollment. Last, effective teaching methods were chosen, including team teaching and awarding certificates of completion. Appendix I provides the instructional guide to MVCC's library microcomputer workshops, covering the following topics: (1) logging-in to the computer network; (2) formatting a data disk; (3) starting the program; (4) practicing with a text; (5) saving files; (6) exiting the program; (7) retrieving documents and files; (8) editing files; (9) using the program dictionary; and (10) printing. Finally, Appendix II presents results from a spring 1992 study of 33 workshop participants. Findings, based on 19 usable responses, indicated that 84% thought the workshop was well paced, while 68% had used the software at least once after the workshop. The document also includes comments to open-ended questions. (BCY)