This directory provides, on a state-by-state basis, a listing of the key people and organizations to contact for information about services, planning, and needs in general and job-related adult literacy. The contacts can also provide how-to guidance to businesses and literacy groups wishing to develop workplace or work force basic skills programs. Listings for each state, arranged alphabetically, include the following: chief statewide contacts, state Job Opportunities and Basic Skills programs, family literacy, library literacy programs, state Laubach contact, state correctional education contacts, state Literacy Volunteers of America contact, work force/workplace literacy, voluntary programs, community colleges, community-based programs, state literacy hotline, and city/regional contacts or hotlines, if any. The national organizations (listed following the states' listings) can also provide helpful information and advice on state-level activities and on national initiatives that have a state impact. These include the following: general organizations; the U.S. Departments of Education, Labor, and Health and Human Services; community colleges; community-based programs; voluntary programs; state literacy initiatives; union literacy programs; refugee and immigrant programs and English as a Second Language; federal corrections; family literacy programs; libraries; national literacy hotline; and PLUS (Project Literacy U.S.) hotline. (YLB)