One hundred and sixteen test administrators in Job Service offices throughout the United States who are currently using the automated typing test software were contacted by telephone about the software. Sixty-nine percent have used the software less than 1 year, and 21 percent have used it more than 1 year. In 78 percent of the offices, there is only 1 computer available for testing, and in many offices the testing computer must be used for daily business operations between testing appointments. Problems of this sort will become more significant as the number of computerized typing tests administered increases. Offices report that most applicants choose the computerized tests, and that 94 percent make favorable comments about the test. Test administrators' comments also underscore the importance of training in testing and scoring. The majority (77 percent) of test administrators feel that it takes less time to administer the automated typing test than a test on a typewriter. Most respondents (69 percent) have more confidence in the automated test because of accuracy of scoring or timing. Most test administrators and applicants are comfortable with the software and have positive attitudes. Most identified problems are associated with training. (SLD)