This guide, prepared for a Nevada State literacy council, provides practical information and step-by-step planning for recruiting, training, using, retaining, documenting, and recognizing volunteers. The 11 sections of the guide cover the following topics: (1) establishing goals and objectives and writing a plan; (2) identifying jobs and writing job descriptions; (3) recruitment strategies; (4) selecting volunteers; (5) volunteer training; (6) providing direction and guidance for volunteers; (7) recordkeeping; (8) evaluating volunteers and the program; (9) managing difficult volunteers; (10) liability and risk management; and (11) volunteer recognition and retention. A resource section provides tips for identifying and recruiting adult literacy students and information on the Nevada Literacy Coalition and other literacy programs throughout the state of Nevada. (KC)