This manual is intended to assist individuals with disabilities or their families to protect their rights and solve their problems through developing appropriate advocacy skills. Chapter 1 defines advocacy, discusses different types of advocacy, and examines attitudes towards advocacy that may help or hinder its practice. Chapter 2 describes basic steps involved in solving most types of advocacy problems. In chapter 3, the importance of carefully analyzing and defining the problem situation before taking action is stressed. A guide for problem analysis and examples are provided. Chapter 4 focuses on the information gathering process. Chapter 5 discusses keeping records and includes sample forms. In chapter 6, the importance of developing a written plan of action is discussed, with examples. Chapter 7 considers the concept of assertiveness and provides guidelines for assertive verbal and nonverbal communication. Chapter 8 builds on these communication techniques by discussing negotiation and communications in meetings. Chapter 9 describes effective letter writing, and in chapter 10, the importance of following up is emphasized. The final chapter describes systems advocacy and lists sources of further information. The appendices include: a catalog of laws pertaining to the rights of persons with disabilities; a guide to understanding legal citations; a glossary of terms; a list of resource agencies and organizations; and a set of sample forms. (DB)