This report presents the findings of a telephone survey of 1,181 adults and 390 librarians which was conducted in 1991 to elicit information on their opinions of services libraries ought to provide; the kinds of materials that should be available to certain people; who should be responsible for libraries; groups who might be involved in controversies about the kinds of materials libraries should have; and alternative solutions to a library's need for additional funds to continue operations. The general public was also asked how often they had used public libraries within the previous year and the services they had used; whether they were comfortable using public libraries; whether they feel that most people who use public libraries have similar backgrounds and values; if they had not used a public library, why they had not; whether they have a personal computer at home; and background questions on their political orientation, the size of their community, the type of community (rural, urban, or suburban), the highest grade in school completed, whether there are any children between the ages of 5 and 18 in the household, their year of birth, ethnic origin, and total household income before taxes. The interviewer was also instructed to record the sex of the respondent without asking. Analyses of the data for individual questions are first reported by percentages of respondents who selected each of four suggested responses and then by the respondent's income (under or over $25,000), age (under or over 40), and race. A copy of the questionnaire is included. (BBM)