A survey elicited workers' opinions in five areas: (1) essential skills, attitudes, and behaviors needed on the job by entry-level workers; (2) the purposes, content, and delivery of training needed and desired by workers; (3) productivity; (4) workplace environment; and (5) employee benefits. Information was gathered through written surveys of randomly selected workers and companies in Hawaii, Idaho, Oregon, and Washington. A total of 9,328 workers in 1,342 companies were sampled; 1,857 workers in 468 companies responded. Of the respondents, 61 percent were female, 65 percent were white, and 17 percent Asian/Pacific Islander. Workers averaged 2-5 years in their jobs; 62 percent earned $3.85-7.99 per hour, and 24 percent earned $8.00 or more per hour. Some of the findings, organized in the five areas studied, are as follows: (1) entry-level workers agreed with employers on important skills and attitudes, and 90 percent of those surveyed said these skills and attitudes were already present; (2) drugs and alcohol were seen as problems; (3) 78 percent of the workers desire more training; (4) more than 75 percent of the workers had made suggestions to improve productivity; (5) 85 percent of the workers liked their work environment, although many thought they were not paid fairly; and (6) many workers lack benefits. Policy implications to be studied include increased training, the problems of illiterate workers, and needs for benefits and dependent care. (The survey form and 29 references are included.) (KC)