This guide provides information on basic skills needs and programs in the workplace and issues affecting basic skills provision from a British perspective. Section 1 aims to provide a context for workplace basic skills provision. Sections 2-7 provide practical suggestions and advice on the following topics: (1) marketing; (2) contacting employers; (3) researching employer needs; (4) justifying the benefits of training to managers, trade unionists, and staff; (5) establishing training needs by identifying two sets of criteria--employer's requirements and trainee's individual needs; (6) setting up provision; and (7) assessment and evaluation. Sample forms and checklists are provided. Section 8 provides a range of case studies that show how training can be customized to the needs of the organization. Section 9 describes some of the most common difficulties that will be encountered when working with employers. A resource section provides suggestions of books and other materials on work-related basic skills. Three charts present selling points, sticking points, and possible responses when making the case for basic skills training to managers, unions, and workers. (YLB)