The Students Serving Students Program is a unique and flexible orientation program designed to meet the needs of a large commuter population at Youngstown State University. The program is staffed by 20 upperclass students who contact all first-year and transfer students prior to the opening day of classes. Staff serve as peer resources throughout students' first year of enrollment. Staff strive to contact students at least once or twice a quarter. However, some students are identified for more frequent contacts; these include students identified as "special" or "underprepared." Students identified as "special" are those who expressed interest in extra-curricular involvement, are shy, or those who wanted more frequent contacts. Those who had high school deficiencies or who did poorly on English placement tests are classified as "underprepared." In addition to staff's attention to "special" and "underprepared" students, they also encourage involvement. Students who excel academically are invited to join a new student honorary organization. This organization not only involves students early in their college years, but it also serves as a means of identifying students for future leadership roles. As a result of greater attention to several groups of new students, Students Serving Students is having a positive impact not only on retention, but also on the quality of students' lives. Maximizing as well as diversifying human resources is making a difference at Youngstown State University. Graphs, tables, and a job description for students serving in the program are appended. (ABL)