The pilot Job Effectiveness Training (JET) workplace basic skills program, developed by Canada's Alberta Vocational College (AVC), Edmonton, for Stelco Steel during 1989-90, was evaluated in terms of impacts or changes from the perspective of the four major stakeholder groups: the students (12 Stelco employees); the employers (Stelco management); the institution (administration of AVC); and the government funding agencies. Impacts were determined through structured interviews, with an additional questionnaire for students that replicated portions of the post-program evaluation. The study found at least 54 positive impacts and only 3 negative impacts; of the impacts, 30 were planned and 24 were unplanned. Student impacts achieved included a 20 percent increase in skill levels, retention of increased skills, use of skills learned, greater self-confidence, and a positive attitude toward education. For the employer, JET provided access to a system for upgrading its work force, upgrading some employees, improved communication, and awareness of the importance of basic skills to job performance. AVC outcomes included development of a generic workplace basic skills curriculum, enhanced reputation, experience with nontraditional delivery, and development of a model for interaction with business and industry. Funders' outcomes were development of an innovative literacy project and positive publicity. The study concluded that the project was highly successful for stakeholders and that it was cost effective. (KC)