In an effort to review the effectiveness and the impact of the Office of Institutional Research (OIR) at El Paso Community College (EPCC) and to identify and report any significant problems with the quality of service being provided to the college president and other key policy and decision makers, an evaluation plan and survey test instrument were developed. Specifically, the evaluation would seek to answer the following key questions: (1) What is the impact of the OIR? (2) Does the office provide analytic studies and services that contribute in a positive way to a quality educational environment? (3) How effective is the operation of the office? (4) Does the office do needed studies or provide needed services? and (5) Does the office have necessary resources available to do such tasks and provide such services? Data collection for the study will involve extensive personal interviews with those directly involved with institutional research, brief personal interviews with senior managers, group brainstorming interviews with staff members having knowledge of or contact with institutional research, and mail surveys of decision makers on the OIR mailing list. This evaluation plan includes the following: a review of the OIR's purpose and clients served; a description of the purpose of the evaluation, the audience for whom the evaluation will be conducted (e.g., the director of the OIR, and the president of the college); data collection procedures and timetables; the names and titles of the individuals to be surveyed and interviewed; data collection and analysis procedures; the reporting strategy; and a copy of the 68-item test instrument. (JMC)