This resource training manual for family advocacy workers is designed to help these workers meet the needs of families who care for adolescents with emotional disabilities. It is intended for use with a companion manual which focuses on the needs of youth themselves, and stresses that effective case management must integrally involve both youths and their adult caregivers. Folllowing an introduction, nine units deal with the following topics: the theory of intervention, the family's role, the caregiver-family advocate partnership, assessment of family strengths and needs, the objective-setting process, key components of program design, strategies for exercising influence, the program goal and standards, and measurement of client satisfaction. Each unit contains objectives, activities, and background information. Appendices contain assessment tools (family demographic profile, family quality of life assessment scale, and child behavior rating scale); a caregiver's service satisfaction survey; and outcome monitoring tools (client contact record and goal statements). (JDD)