Both interview and direct observation data were collected via on-site visits with the training directors at 22 U.S. training centers which had been identified as the best training facilities in order to examine why the instructional methods, techniques, and media changes in use had been tried and adopted, and to identify the trends these methods represent. The organizations studied included computer manufacturers, universities, military contractors, military academies, an airline, and a simulator developer. It was found that most of the organizations perform a needs assessment analysis to aid in choosing instructional methods and media, and that there is a trend toward individualized instruction and real environment simulations. While the organizations were researching computer-assisted instruction, interactive video, instructional television, and distance learning as alternatives to current training programs, only instructional television was in widespread use. Many successful programs were under the direct supervision of a high level administrator and funded at the corporate or division level; more innovation and creative activity seemed to occur if this was the case. Almost all class instruction was evaluated in some manner; however, materials and overall program evaluation was not consistently performed. Specialized according to instructional objectives, clients, and security, physical facilities included multimedia classrooms, most of which included equipment to project overhead transparencies and display videotapes and/or live television presentations. (13 references) (DB)