This guide presents advice for university faculty and professional staff members to help them understand and respond when students are in emotional distress. It includes a reference for signs of extreme stress and advice on how to intervene. Common causes of emotional distress are listed and warning signs of distress are given. Suggestions are given for faculty members who choose to intervene when signs of emotional distress are noted in a student. Information is provided on how to make referrals and how faculty members can obtain consultation services for themselves. A section on the Counseling and Psychological Services program at Western Carolina University (North Carolina) discusses the program's appointment scheduling, first visits, and emergency response. A list of other resources provides telephone numbers for a variety of hotlines and social services in the area. (NB)