The manual is intended for teachers in workplace English-as-a-Second-Language (ESL) programs, and contains ideas and techniques that both experienced and less experienced teachers in a wide variety of workplace ESL classes might find helpful. Sections address the following topics: (1) helpful hints for creating a successful educational environment and experience; (2) the realities of the workplace ESL teaching situation; (3) guiding principles for working with low-level literate or non-literate students; (4) innovative approaches to second language teaching, including the Total Physical Response method, jazz chants, dialogues and role plays, and the functional/notional approach; (5) ice-breakers, including a strip story, tongue twisters, and a cloze exercise; and (6) appropriate grammar lessons in ESL literacy instruction at two levels beginner to low intermediate and high intermediate to advanced. A teacher self-observation checklist and a brief list of suggested readings on workplace ESL instruction conclude the manual. (MSE) (Adjunct ERIC Clearinghous on Literacy Education)