A partnership between Glendale Community College, Rio Salado Community College, and Digital Equipment Corporation provides literacy instruction to employees at Digital's Phoenix plant; from their experience are derived recommendations for those considering similar arrangements. The partnership's definition of literacy included critical thinking, problem-solving, oral communication, and interpersonal skills, as well as the ability to read, write, and compute. The following recommendations were made: (1) reach consensus on the definition of literacy, based on the context in which it is to be used; (2) ensure linkage with a broad base of employees; (3) facilitate an education process with the partnership on literacy; (4) identify industry managers who are well educated about their own work force training needs and skill levels; (5) confirm that the manufacturing division and the training staff within the company are linked to ensure that they have the same perception of needed training; (6) identify one focal person from each partner, and then use others as resource people; and (7) set realistic goals in the management of change for all partners. The partnership conducted a needs assessment, developed a basic literacy skills and English-as-a-Second-Language curriculum, and delivered the instruction. Two important elements in all of the courses included the use of job-related materials and curriculum modules for short-term and flexible scheduling of classes. (CML)