The North York Board of Education's (Ontario) Quality Assurance process ensures planning for and assessment of accomplishment at every level in the system. This report, for 1988-89, is the second Quality Assurance report to be presented to the Board. Twenty elementary schools participated in the school review portion of the study, which focused on school plans/objectives, demographics, programs planning and delivery, plant facilities, and personnel. Secondly, parents and teachers associated with 44 elementary schools were administered perception surveys focusing on curriculum; staff effectiveness; school-community relations; school facilities and climate; and system goals, practices, and beliefs. Program reviews are briefly summarized for subjects in elementary and secondary schools within the province. Results indicate that: (1) parents were generally satisfied with programming, particularly in reading, writing, listening and speaking, and physical education; (2) teachers felt that educational goals were clear, although many felt that goals were not clearly communicated to parents; and (3) teachers felt that students were provided with appropriate opportunities and experiences and monitored well. Recommendations are provided to supervisory officers who act in cooperation with principals. Eighty-six bar graphs are included. (TJH)