A study examined innovative workplace practices in companies that employ significant numbers of entry-level workers. Findings were based on a series of personal interviews with human resource directors in 58 companies in the Northwest and the Pacific. Asked about the quality of current entry-level workers, employers reported that a disturbing number of these workers lack adequate reading, writing, mathematics, and communication skills. Other areas of concern included critical thinking and problem-solving skills, ability to work in groups and on teams, employee motivation, attitude, and flexibility. Activities undertaken by employers to support entry-level workers and help them improve their performance as needed were identified. Promising practices used by responding businesses were reported in 10 areas: employee involvement; child care; family and community concerns; recruiting; training; supervision; motivation; the new basics; business/education partnerships; and handicapped and special needs employees. Implications of the study's findings for consideration by those responsible for providing education and training were also identified. Ten areas were cited: new skills, peer influence, common purpose, expanded learning opportunities, involvement, accountability, cross-training, special training, career paths, and business partnerships. (Appendixes include 16 references, a list of interviewees, interview questions, and summary of responses.) (YLB)