A study was conducted to find out about the people who conduct and work in adult literacy programs in New York City (NYC). Through a questionnaire distributed to NYC literacy practitioners working in programs operated by public libraries, the City University of New York, the New York City Board of Education, and community-based organizations, the researchers gathered a broad range of information including demographics, prior work experience, employment conditions, job satisfaction, and staff development needs. Data collected from 191 respondents (20 percent) were analyzed using descriptive statistics and content analysis procedures to create a staff profile. Some of the findings were as follows: (1) 70 percent were white women, 65 percent of whom were in their 30s and 40s; (2) 94 percent of the staff had earned at least a bachelor's degree, with more than 60 percent of them having at least one master's degree; (3) they had a strong connection with and involvement in the field of adult literacy; (4) about three-fourths have teaching experience; (5) the majority of literacy instructors work part time, and administrative and support staff generally work full time; (6) most have worked 3 years or less in their present positions; (7) most personnel are paid hourly, with teachers paid from less than $9 to $25; (8) administrators' salaries begin at $15,000 annually, with one-third making more than $20,000 per year; and (9) staff were interested in attending various forms of development activities. (KC)