This book deals with the crises and emergencies that a teacher may have to deal with in the classroom, as well as problems in interpersonal relationships with students, interns, parent and peers. Each chapter deals with different facets of problems that may arise in the classroom, illustrated by case studies that typify the situation under discussion. For each case study, questions about the solution portrayed and several other possible ways of dealing with the problem or crises are presented, followed by a statement summarizing good teaching practice. (JD)