This paper presents the approach used by the Technical Assistance Center (TAC) of the University of Minnesota's Refugee Assistance Program in Mental Health for identifying successful and culturally sensitive mental health service delivery models. It divides these into four categories: the psychiatric model; the community mental health model; the primary health care clinic model; and the multi-service agency model. The functional and descriptive characteristics of each of these models are described and are illustrated by selected examples. General characteristics of effective programs are discussed, including the use of trained bilingual/bicultural staff, integration into the refugee community, awareness of the special cultural needs of refugees, integration into a larger system of refugee care, and cross-cultural expertise among the service delivery staff. The bulk of the paper consists of an appendix describing 11 exemplary programs that illustrate each of the four categories: 2 psychiatric models, 2 community mental health models, 3 primary health clinic models, and 4 multi-service agency models. A second appendix lists all the refugee mental health programs visited by the TAC staff. A selected bibliography is also included. (TE)