This book is directed primarily to the managers of recreation and leisure service organizations. Part 1 covers making and implementing policies. The focus is on the executive's role in policy making and developing and implementing personnel policies as the foundation of personnel management. Handling the problem of acquired immune deficiency syndrome (AIDS) in the work-place is discussed. Part 2 is devoted to organizations and individuals at work. It covers the functions of planning and organization, including approaches to job design and work redesign. Part 3 presents concepts, methods, and techniques for managing professional personnel, developing and implementing motivation strategies, managing work-related stress, and managing time. The fourth part covers special knowledge, procedures, and techniques related to the management of volunteer personnel. (JD)