This two-volume set containing guidelines and a handbook is intended for persons monitoring the quality of community residences for retarded individuals. The guidelines document begins with a monitoring review worksheet which elicits information in the following categories: human, civil, and legal rights; environment; use of community resources; commitment to personal growth; staff; and personal relationships. The questions in each category are preceded by a brief statement of the issue. A bibliography of residential monitoring instruments completes the guidelines. The handbook contains resource material for monitors, including information on the following: qualifications of a residential service monitor; residential services planning and basic principles; principles for the operation of community residential services; criteria for selecting a residence; some major residential models; the principle of normalization; the community imperative; and common negative practices in community residences. A bibliography on community residences and residential quality contains 32 items. Appended are: the certificate of volunteer monitor training completion and confidentiality agreement; a sample volunteer job description; a list of community resources; potential staff training topics; a sample schedule for a training workshop; a proposed procedure for filing monitoring reports; an outline of a monitoring report; and various sample affiliation agreements. (DB)