A summary is provided of the content and outcomes of a workshop on institutional effectiveness conducted by five major California community college associations. Introductory comments by Robert D. Jensen and Julie Slark explain the reasons for the increased interest in educational quality, including the decreasing dollars in the public purse and the changing student population for whom traditional educational methods and practices are no longer adequate. Next, remarks by John Petersen define institutional effectiveness and highlight the steps necessary to assess this quality. John T. McCuen's presentation clarifies the relationship between Assembly Bill 1725 and the accurate measurement of community college effectiveness. The next section reports on the outcomes of the workshop. After explaining how workshop participants set about developing criteria and measures for institutional effectiveness, the report lists criteria with respect to general education, transfer and vocational education, basic skills, student support services, community needs and involvement, and cultural awareness. Next, measures, indicators and processes for assessing institutional effectiveness with respect to facilities, community needs, general education, cultural awareness, adult education, transfer, access, vocational education, community services, and adequately supported programming are set forth. Finally, summaries are presented of the comments of Carol Boyer, Peter Consacro, Ed Morante, and James Rogers. (AJL)