This document describes an investigation designed to examine the possibilities for using both existing and new technologies to increase and enhance public service capabilities at the University of California, Santa Barbara (UCSB) Library, and to recommend an ongoing mechanism for assessing priorities for the application of technology in the library and for monitoring technological change. The task force action plan is set forth, study methodology is described, and detailed findings and recommendations are presented in four sections, each of which is devoted to one of the following study components: (1) systems based on mainframe and minicomputer technology (online catalog, serials, acquisitions, circulation, and interlibrary loan); (2) information access; (3) storage technology; and (4) telecommunications and networking. A brief bibliography is included at the end of each section. Overall task force recommendations include: establishing an office of technology; training patrons and staff in the use of automated systems; acquiring an interlinked online system; maintaining current and future technology at a level consistent with public service demands; making "Scholars' workstations" available in the library for patron use; researching and acquiring disk technology; purchasing microcomputers for use among library personnel on a large-scale basis; and providing opportunities for library personnel to develop search aids and integration strategies for reference tools and resources. (KM)