This document describes an investigation of the adequacy of the University of California, Santa Barbara (UCSB) Library's organizational structure, organizational climate, staffing patterns, training, career development, and communication to meet the needs of a postulated public services environment of 5 to 10 years in the future. Discussion of the study methodology, highlights of interviews with members of the library administration and a survey of library staff, are included. The findings and recommendations are presented in four sections, each of which is devoted to a task force goal for one of the following major study components: (1) the structure, management, and staffing patterns of the library's public services; (2) hiring practices, training programs, and career development programs; (3) organizational climate; and (4) formal and informal communication networks. A bibliography and other supporting materials are included as part of each section. It was concluded that significant change must take place within the UCSB Library to effectively meet future client and societal expectations. The survey instrument and survey response data are appended. (KM)