This study conducted at Texas A&M University compares two types of training approaches using ERIC SilverPlatter (ERIC SP). Education students received either: (1) a one hour training session on basic search commands and strategies, or (2) a four page instructional handout that described basic search commands, Boolean logic, and special features with examples. Both groups performed searches using the system and then completed evaluation forms that inquired about academic background, previous computer experience, library experience, and user reactions to ERIC SP. Data obtained from the 73 users who completed the survey indicated that, while many users will need assistance with ERIC SP, the classes are not essential for the successful implementation of an ERIC SP service. The six figures attached to this report include lists of user comments and selected search topics as well as copies of the user survey and the instructional handout. (RP)