This resource book is intended to assist colleges and universities in developing literacy action programs to serve their communities. The following topics are covered: definitions of literacy and types of learners and programs; steps in starting a program (planning, first steps, and first meetings); guidelines for working with learners, community literacy programs, and other community agencies and organizations; program ideas for students, faculty, staff, administrators, and the community at large; procedures for obtaining credit for course work and independent study; student recruitment and program promotion; training and supervision; fund development (government, foundations and corporations, business, the host institution, and direct fundraising); and program profiles of Boston University, Brevard Community College, Macalester College, Mary Baldwin College, Northwestern University, State University of New York at Oswego, Rice University, Seattle University, Stanford University, University of Pennsylvania, Volunteers in Service to America (VISTA), and Yale University. The following five papers are also included: "Fifteen Myths about Illiterate America" (Kozol); "L.V.A. Conference" (Arrindell); "Keeping Up in America" (Harman); "Teaching Is Remembering" (Holtzman); and "Four Poets: Modern Poetry in the Adult Literacy Classroom" (Kazemek and Rigg). Lists of resources and contact persons and a bibliography are also provided. (MN)