These proceedings contain presentations (speeches, discussions, papers) from a conference on how office automation is affecting the work lives and employment future of clerical workers. They include a "Welcome to the [National] Academy [of Sciences]" (Roslyn Feldberg), "Opening Remarks" (Lenora Cole Alexander), and "Goals and Objectives" (Mary Murphree). Remarks of panelists are then provided from a roundtable on "Defining the Issues": "Employment Prospects" (Carol Jusenius Romero); "Quality of Jobs" (Bonnie M. Johnson); "Pay Equity and Career Opportunity" (Judith Gregory); "Training and Retraining" (Joyce Dudley); "Employment Discrimination in Today's and Tomorrow's Economy" (Thierry Noyelle); "Working Conditions: Health, Safety, and Stress" (Barbara Cohen); and "Women and Home-Based Work" (Kathleen Christensen). Excerpted remarks and quoted comments from a group discussion are followed by "Introduction of Keynote Speaker" (Clinton M. Wright) and the keynote speech, "Office Automation: A Brief History of Thought" (Eleanor Wynn). Suggestions for research are consolidated in the concluding section, Research Recommendations. These include three workshop reports--"Macro-Level Research on Clerical Employment Issues,""Micro-Level Research on Clerical Work," and "Identifying Issues for Experimental Programs"--as well as the research ideas offered by speakers in their remarks. (YLB)