The booklet is intended to help parents understand and acquire more assertive communication styles in matters of special education. Assertive behavior is introduced, distinguished from less productive behavior styles, and considered in terms of barriers to effectiveness. The booklet proceeds with a discussion of basic legal and human rights that provide the foundation for people standing up for themselves. The mental attitudes that may prevent assertiveness are noted. The remainder of the information focuses on actual skills comprising assertive behavior, including language, techniques to handle aggression, physical appearance, and listening. (CL)