This three-part instructional guide was developed to assist vocational instructors in business and office occupations in presenting broadly applicable, nontechnical (often called quality of work life--QWL) skills, such as interpersonal and group process skills, problem solving and decision making, planning, communications, business economics, organizational management, and quality control. The first section of the guide describes in detail the important transferable, nontechnical skills needed for work and identifies specific opportunities to incorporate the development of these skills in business and office education programs. The second section of the guide presents instructional strategies as a source of ideas that the instructor can use in the classroom, laboratory, or training workplace. The description of each instructional strategy contains the following information: (1) a description of the strategy and a statement of its purpose, (2) a discussion of the QWL competencies developed through the strategy, (3) its application in business and office curricula, (4) instructor and student roles during implementation of the strategy, (5) procedures and activities for use in presenting the strategy, and (6) an annotated list of resources. The last section of the guide contains a list of resources organized by nontechnical skill area, addresses of publishers listed, and addresses of associations of interest to business and office education teachers. (KC)