A study was conducted at Skyline College to develop and implement a futuristic curriculum model for training secretaries/office assistants to work in an automated office. The study involved four internal evaluations: (1) secretarial instructors evaluated the courses offered by the department using a strategic planning course analysis worksheet; (2) advisory committee members evaluated the secretarial courses and suggested new instructional units/courses to be added to the curriculum; (3) secretarial students indicated whether courses should be offered and whether the courses were of value to them; and (4) students were also asked to evaluate instructional quality in the department. In addition, local members of the Administrative Management Society and Golden Gate Word Processing Exchange were asked to predict the job titles and needed job skills for the office worker in 1990, to provide the basis for the curriculum model. Finally, the model and its implementation were evaluated by 5 administrators, 13 secretarial instructors, and 9 advisory committee members. The study report includes a review of related literature; a discussion of procedures and methodology; presentations of findings, conclusions and recommendations; and appendices providing relevant forms, memos, meeting agendas and minutes, questionnaires, and respondent comments. (HB)