A model for evaluating the higher education programs offered at Army bases is described. Attention is focused not only on what off-campus staff can do to develop and maintain quality, but what can be done to demonstrate to outsiders the achievement of quality. It is suggested that the institution needs to have genuine concern for quality, a commitment to change, and a high level of action directed to improvement. The process of insuring quality involves educational program needs assessment, strategic planning, continuous program review, personnel training, and an education community plan. The improvement activity must be organized and systematic and based on reliable information. Additional elements that are needed are a periodic external review process and public information programs. In addition to the establishment of mission (an intersection of community and institutional values) and the development and review of program plans, the model is based on openness to external review for public assurance and the provision of an open information flow to the general public. (SW)