This is the second in a series of booklets on reasonable accommodation. It focuses on a job analysis process that can be used to plan and select appropriate actions necessary to accommodate handicapped persons in specific jobs and work environments. The guide is aimed especially at federal agencies, which are required to make reasonable accommodation to the known physical or mental limitations of a qualified handicapped applicant or employee unless the accommodation would impose an undue hardship on the agency. Presented in a question and answer format, the guide contains seven sections that cover the following topics: job analysis and reasonable accommodation, functional job requirements, importance of information about the work environment, identification of functional job requirements and work environment factors, kinds of limitations that persons with disabilities have, and the process used for planning accommodations. A sample job analysis form and three case studies are provided to amplify the subject matter. A glossary of functional limitations categories completes the booklet. (KC)