The need for efficient and effective systems to deliver financial assistance to students and to administer the Guaranteed Student Loan (GSL) program is assessed, and recommendations for improving delivery systems are provided. Attention is directed to the delivery of Pell Grant and campus-based assistance, the provision of information to current and prospective postsecondary students, monitoring the delivery process, administering the GSL program, and gathering data on federal aid programs and the students served. Studies on program management and delivery are discussed that were conducted by the following groups: The Keppel Task Force, U.S. Office of Education, Office of Student Financial Assistance, Credit Management Task Force, and U.S. General Accounting Office. Attention is directed to findings concerning: cost of aid delivery on campus, aid office responsibilities, problems of program instability, technological innovations, Pell Grant processing, the need for financial aid information, and information at the secondary level. Additionally, GSL management issues are addressed, along with findings concerning GSL borrowers, variance in administrative requirements, default-related practices, and regulatory enforcement. (SW)