Intended for coordinators of performing arts organizations who want to make their programs accessible to hearing impaired persons, the booklet presents a general overview of Project HEAR (Hearing Electronics Arts Research) and step-by-step instructions for establishing an access program. Information is provided in question-and-answer format. An introductory section (part 1) points out that equipment and the logistics of service delivery need to be addressed in providing access for the hearing impaired adult population. Part 2 addresses the social effect of hearing impairment, the prevalence of hearing impairment, and specific needs of a hearing impaired person attending an arts performance. Part 3 describes the efforts of the Buffalo Philharmonic Orchestra in making its program more accessible to the hearing impaired. Three major components to the Buffalo program include instrumentation, installation, and logistics. Instrumentation is described in terms of the FM system, other amplification systems available on the market, and infrared audio transmission systems. Installation topics considered include types of installation methods, use of multiple microphones, the role of the mix/amplifier, the FM microphone/transmitter, and maintenance requirements. Logistics is discussed in terms of funding, audience development, dispensing of equipment, children's performances, and program assessment. Appended is information on the maintenance and care of the FM Phonic Ear, the procedure for a children's series concert, a sample FM system malfunction record form, a list of major manufacturers of auditory training equipment, a hearing impaired patron's evaluation questionnaire, a sample letter and post-concert evaluation form, and a list of additional sources of funding. (SW)