This report of a study of the Ayres Memorial Library, undertaken to develop action-oriented plans to improve its performance, is organized in three main sections: situational analysis, needs assessment, and action planning. The first section provides the institutional and library profiles and descriptions of the library and higher education environments, including facilities, online services, user expectations, and national library-related developments. User, service delivery, and management needs are the focus of the second section. The final section describes various action plans developed by the project, e.g., for personnel, a centralized computer, and weeding. A bibliography of 16 citations, two appendices, and many tables and figures are provided. (RBF)