Ways to develop and implement personnel policies and procedures are described that should prevent problems from becoming crises in higher education institutions. Based on the authors' more than 40 years of combined experience in higher education personnel administration, this handbook offers a detailed guide to the intricacies of faculty and staff personnel management in all sizes and types of institutions, from community colleges to research universities. The book is divided into three major sections: positions, people, and processes. Specific areas covered include the following: urgency of improved personnel administration; defining duties and controlling numbers of positions; categorizing and analyzing positions; evaluating positions; determining salary ranges; assuring equal employment opportunities; recruiting and appointing personnel; administering mandated and options benefits; planning and implementing tenure policies; promoting human resources development; setting standards and evaluating performance; formulating retirement, resignation, retrenchment, and disability policies; improving faculty and staff relations, communications, and grievance procedures; developing and implementing personnel policies; organizing personnel records; preparing for collective bargaining; and staffing for personnel and administration. A bibliography is included. (LB)