Research was performed to develop and evaluate Job Aids ("how to do it" guidance, tools, and procedures) used by laypersons when implementing the Instructional Systems Development Model (ISD), which is used for program development and includes analysis, design, development, implementation, and control phases. Baseline data were collected from personnel as they performed each of the five phases of the ISD functions without the assistance of Job Aids. Job Aids were then provided to individuals who were engaged in each of the 19 major ISD activities. Data were collected relating to problems alleviated by using the Job Aid, problems encountered in using the Job Aid, and user acceptance of the Job Aid. All of the individuals given the Job Aids thought they were good or excellent. The only negative comments were editorial in nature. A major shortcoming of the evaluation was the fact that the continuous nature of the ISD process was not accommodated. There is still the need to evaluate the utility and impact of the Job Aids when applied to the ISD process as a whole. It was recommended that Job Aids be used throughout the entire ISD process for a given course development effort. (Needs assessment inventories, review form, background information checklist, and job and follow-up interview forms are appended.) (BPB)