Designed to meet the information needs of students and to support curricula, planning, programs, and faculty and administrator research, the reference desk services described include: (1) assistance and instruction in locating and using library materials, (2) assessing interlibrary loan service for patrons and supplying other libraries with materials, (3) supplying and/or compiling bibliographies for staff and faculty members, and (4) providing orientation services and instruction on the use of specific tools and/or subject matter. Forms for recording statistics on inquiries for use in determining resources consulted and deficiencies in broad subject areas are provided. The responsibilities of the reference librarian are outlined, including the development, evaluation, and weeding of materials for the reference area, the law collection, and vertical files, as well as supervision of staff members and establishment of acquisition guidelines, policies, and procedures for periodicals. A flowchart of vertical file material processing is appended. (RBF)