This qualitative evaluation study described how instructional computing can be better used by a Texas intermediate education service agency. Open-ended questions were asked of the Education Service Center Staff. Products included identifying services available across the Center and compiling 60 suggested computer uses. The major finding was poor communication between institution and computer personnel. Computer staff need to better publicize services, identify a contact person for instruction and expand administrative services, especially for microcomputers. Instructional staff need to learn more about computers, perhaps through inservice by computer personnel. (Author/GK)