The materials described in this manual are based on a series of anecdotes of conflict situations in secondary classrooms. The situations focus on emotional and behavioral problems of adolescents. This trainer's manual is intended to be used with a videotape cassette that depicts fifteen vignettes of classroom events in which student behavior problems are portrayed. A series of teacher's response forms is provided for each episode, offering choices between five clusters of teacher behaviors. The clusters are: (1) authoritative--appealing to outside authority; (2) neutral facilitation; (3) incentive manipulation; (4) interview and supportive intervention; and (5) deliberate ignoring. The vignettes are presented in narrative form along with the worksheets and may be used with or without the accompanying videotape. (JD)